Frequently Asked Questions
Can the size be customized?
Yes, we offer extensive customization options. From custom engineering to fit your property and compliment your home’s architectural style, to fully customizable smart pergola systems that are custom-built to fit your outdoor space perfectly. Installed as freestanding structures or attached to existing buildings. Pergola Builders works with our manufacturer partners to create custom solutions tailored to your specific needs.
How long does it take to install?
Installation approaches vary based on your choice of manufacturer and complexity. Installations usually run 3-5 business days. As your professional installer, Pergola Builders will provide specific timelines during your consultation based on your project’s size and complexity.
What is the warranty?
Warranty coverage varies significantly between manufacturers. StruXure offers a limited lifetime warranty that is transferable if you sell your home or business. Azenco provides a comprehensive warranty with 15 years on aluminum structure, 3 years on motors, and 3 years on electrical components. Pergola Builders ensures all warranty documentation is properly registered and will assist with any warranty claims.
What colors can I choose?
Color options differ there are six standard colors—white, beige, bronze, adobe, black and gray—plus thousands of custom colors available, all finished with an AAMA 2604 chemical textured powder coat for scratch resistance. Pergola Builders can show you all available color samples and help you select the perfect finish to complement your home’s architecture.
Are there accessories?
There are extensive accessory options. Including corbel ends, cap and base trim packages, fan beams, wet-rated can lighting, uplighting, and two different cornice façades. Some options provide smart sensors for automatic weather response, LED lighting, screens, ceiling fans, and solar panel integration. Pergola Builders will review all accessory options during your design consultation to create the perfect outdoor space for your needs.
What if it rains?
Our manufacturer partners offer weather resistance with different specifications. Some boast wind resistance of over 130mph. With options designed to withstand hurricane force winds, and smart sensors automatically adjusting louvers during high winds to prevent damage. The team at Pergola Builders will review your requirements and ensure proper installation to maximize weather resistance and structural integrity.
What about technology features?
Technology integration includes smart sensors that automatically respond to weather changes, plus app control for both Apple and Android, and compatibility with Alexa, Google Home, Apple Siri, and more. Many options include technology and smart device control, with options for manual or automated louver operation. Pergola Builders can demonstrate all technology features and ensure proper setup and integration with your existing smart home systems.